Last Updated: February 2026
Welcome to Excavatorchains. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. Company Information
Excavatorchains
📍 2522 S Malt Ave, Commerce, CA 90040, United States
📧 help@excavatorchain.com
📞 +1 386-351-0954
🕒 Monday–Friday, 9:00 AM – 5:00 PM (EST)
2. Eligibility
By using this website, you represent that:
- You are at least 18 years old
- You have the legal authority to enter into binding agreements
- You will provide accurate and complete information when placing orders
3. Products & Descriptions
We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However:
- Minor variations may occur
- Specifications may change without notice
- Images may be for illustrative purposes only
Excavatorchains reserves the right to correct errors, inaccuracies, or omissions at any time.
4. Pricing & Payment
- All prices are listed in U.S. Dollars (USD)
- Payment must be received before order processing
- We reserve the right to cancel orders due to pricing errors
Sales tax may apply depending on your location and applicable U.S. laws.
5. Order Acceptance & Cancellation
Your order is not considered final until payment is successfully processed.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Cancel orders suspected of fraud
Orders may only be canceled before shipment. Once shipped, orders fall under our Refund & Returns Policy.
6. Shipping & Delivery
Shipping is subject to our Shipping Policy.
Excavatorchains is not responsible for:
- Freight carrier delays
- Delivery scheduling issues
- Damage not reported within 48 hours
- Additional charges due to incorrect shipping information
Risk of loss transfers to the customer upon delivery.
7. Returns & Refunds
Returns are governed by our Refund & Returns Policy.
Products that have been installed or used are not eligible for return.
Approved returns may be subject to restocking fees and return freight charges.
8. Warranty Disclaimer
Products may be covered under a limited warranty as described in our Warranty Policy.
Except as expressly stated, products are provided “as is” without additional warranties of any kind, whether express or implied.
9. Limitation of Liability
To the fullest extent permitted by law, Excavatorchains shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Improper installation or misuse of products
- Failure to follow safety instructions
Our total liability shall not exceed the amount paid for the product.
10. Installation & Use Responsibility
Customers are responsible for:
- Ensuring proper installation
- Hiring qualified professionals when necessary
- Following all manufacturer safety guidelines
Improper installation or misuse may void warranty coverage.
11. Intellectual Property
All content on this website, including text, graphics, logos, product descriptions, and images, is the property of Excavatorchains and is protected by applicable intellectual property laws.
Unauthorized reproduction or distribution is prohibited.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms are governed by the laws of the United States and applicable state laws, without regard to conflict of law principles.
14. Changes to Terms
Excavatorchains reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.
Continued use of the website constitutes acceptance of any modifications.