Last Updated: February 2026

At Excavatorchains, we are committed to providing secure and transparent payment processing for all customers.

1. Accepted Payment Methods

We accept major credit and debit cards, including:

  • Visa
  • MasterCard
  • American Express
  • Discover

Additional payment options may be available at checkout.

All payments are processed securely through trusted third-party payment providers.

2. Currency

All prices and transactions are processed in U.S. Dollars (USD).

3. Payment Authorization

By placing an order, you authorize Excavatorchains to charge your selected payment method for:

  • The full purchase amount
  • Applicable sales tax
  • Any approved additional fees (if applicable)

Orders will not be processed or shipped until payment is successfully authorized and verified.

4. Fraud Prevention

For security purposes, we reserve the right to:

  • Request additional verification documentation
  • Cancel orders suspected of fraud or unauthorized activity
  • Refuse high-risk transactions

Excavatorchains is not responsible for delays caused by payment verification procedures.

5. Pricing Errors

While we strive for accuracy, pricing or typographical errors may occur.

We reserve the right to:

  • Correct any errors
  • Cancel orders placed at incorrect prices
  • Issue refunds if necessary

Customers will be notified promptly if such an issue arises.

6. Sales Tax

Sales tax may be applied based on your shipping address and applicable U.S. state laws.

Any applicable taxes will be calculated and displayed at checkout before payment is finalized.

7. Chargebacks & Payment Disputes

If you have a billing concern, we encourage you to contact us first so we can resolve the issue quickly.

Filing an unjustified chargeback without contacting us may:

  • Delay resolution
  • Result in additional documentation review
  • Lead to account restrictions if abuse is suspected

We cooperate fully with financial institutions during dispute investigations.

8. Order Cancellations

Orders may only be canceled before shipment.

Once an order has shipped, it is subject to our Refund & Returns Policy.

9. Contact Information

For payment or billing questions, please contact:

Excavatorchains
đź“Ť 2522 S Malt Ave, Commerce, CA 90040, United States
📧 help@excavatorchain.com
đź“ž +1 386-351-0954
🕒 Monday–Friday, 9:00 AM – 5:00 PM (EST)