DELIVERY INFORMATION
EXCAVATORCHAIN offers FREE shipping on all orders within the United States.
Shipping Method
Due to the size and weight of our products, all orders are shipped via freight carriers and delivered curbside. The carrier will deliver the shipment to the nearest accessible location at the delivery address. Inside delivery, lift-gate service, or scheduled appointments may not be included unless stated otherwise.
Processing & Delivery Time
- Orders are typically processed within 1–3 business days
- Estimated delivery time varies by location and carrier, usually 5–10 business days
Delivery Inspection
Customers must inspect the shipment at delivery.
If there is visible damage:
- Note it on the delivery receipt
- Take photos
- Contact us within 48 hours
Failure to report damage within this time frame may void freight claims.
📧 help@excavatorchain.us
📞 +1 (386) 351-0954